Conair LLC has announced a voluntary recall of approximately 12,600 Cuisinart Propel+ Four Burner 3-in-1 Gas Grills in the United States after identifying a safety issue involving the appliance’s tempered glass viewing window. The recall was published by the U.S. Consumer Product Safety Commission (CPSC) on July 10, 2026, following reports that the glass can unexpectedly shatter while the grill is in use.
The action also includes 83 additional units sold in Canada, bringing the total number of affected products across North America to 12,683.
Consumers who own one of the recalled grills are advised to stop using it immediately until they confirm whether their unit is included in the safety campaign.
Why the Grills Are Being Recalled
According to the CPSC, the problem involves the tempered glass window installed in the integrated pizza oven section located on the top of the grill lid.
During normal cooking, the glass may suddenly break, creating flying shards that could cause serious cuts or other injuries to anyone standing nearby. Because the issue occurs while the appliance is operating at high temperatures, it also increases the possibility of additional safety concerns around the cooking area.
Although no consumer injuries have been reported, the manufacturer decided to begin the recall after receiving multiple reports involving the defect.
Reports Received
Conair stated that it has received 37 reports describing incidents in which the tempered glass shattered during use.
The company also confirmed one report involving a fire associated with the defect. While officials have not released additional details about that incident, it contributed to the decision to remove the affected products from the market.
The absence of reported injuries does not reduce the potential hazard, which is why regulators recommend that owners stop using the grill immediately.
Models Included
The recall applies only to the Cuisinart Propel+ Four Burner 3-in-1 Gas Grill carrying model number CGG-6331.
Owners can locate the model information on the identification label attached to the inside of the grill’s right-side metal cabinet door. The same label also displays the unit’s serial number, which customers will need when contacting the manufacturer.
The recalled grills feature several cooking functions, including:
- Four-burner gas grill
- Integrated pizza oven
- Flat-top griddle
- Side burner for cookware
No other Cuisinart grill models are included in this recall unless specifically identified by the manufacturer.
Where They Were Sold
The recalled grills were available nationwide between December 2024 and May 2026.
Customers purchased the product through several major retailers, including:
- Lowe’s
- Walmart
- Cuisinart’s official website
- Other participating retail stores
Depending on the retailer and promotional offers, the grills were sold for approximately $500 to $750.
Anyone who purchased a Propel+ grill during this period should verify the model number before using it again.
What Owners Should Do
Federal safety officials recommend that consumers stop operating the grill immediately.
Owners should contact Conair to confirm whether their appliance is covered under the recall. The company has established different refund options depending on whether customers still have proof of purchase.
Customers who can provide an original sales receipt will receive a full refund equal to the amount they originally paid for the grill.
Those who no longer have their purchase documentation may still qualify for compensation. In these cases, Conair will provide a $500 reimbursement after customers submit photographs showing the serial number and confirmation that the tempered glass has been removed from the appliance.
Following approval of the claim, customers should dispose of the glass according to the company’s instructions.
Disposal Instructions
The U.S. Consumer Product Safety Commission has provided specific guidance for disposing of the recalled glass panel.
Once the refund process has been completed, consumers should write the word “Recall” on the tempered glass using a permanent black marker before discarding it. This step helps prevent the glass from being reused or mistakenly installed on another appliance.
Customers should also follow local waste disposal regulations when throwing away broken or removed glass.
Why Tempered Glass Can Fail
Tempered glass is commonly used in outdoor cooking equipment because it withstands high temperatures better than standard glass. However, under certain conditions, manufacturing defects, internal stress, or repeated exposure to rapid heating and cooling can cause the material to break unexpectedly.
Although tempered glass is designed to fracture into smaller pieces rather than sharp, dangerous shards, it can still create a significant risk of cuts when it breaks during cooking.
Manufacturers routinely issue recalls when testing or customer reports reveal that a product no longer meets established safety standards.
Consumer Safety Reminder
This recall highlights the importance of registering outdoor appliances after purchase whenever possible. Product registration allows manufacturers to notify owners directly if a future safety issue is identified.
Consumers should also inspect grills regularly for visible signs of damage, avoid using equipment with cracked glass or loose components, and always follow maintenance recommendations provided by the manufacturer.
Checking recall notices from the CPSC periodically can also help homeowners stay informed about products that may require repair, replacement, or refunds.
What Happens Next
Conair is continuing to work with federal regulators to complete the recall process while assisting customers with refunds. Retailers have also been notified to stop selling the affected model.
Owners are encouraged to verify their grill’s model number as soon as possible and begin the refund process if their unit is included. Taking prompt action will reduce the risk associated with the defective tempered glass while ensuring eligible consumers receive the compensation offered under the recall program.
As the recall moves forward, the CPSC and Conair will continue monitoring reports to ensure the issue is fully addressed and that affected products are safely removed from use.